繁
简
En
繁
简
En
About us
News
Service
Business
Customer Services
Human Resource
Location
Contact Us
Customer Services
Customer Services
Inquiry
Cargo Tracking
CSF Booking
Tare Weight Query
Feedback
Question
Feedback
*
Please confirm that all required items have been filled out.
Please tell us what we could do to improve the service experience you have just received. Thank You!
Overall, how would you rate your satisfaction with our freight delivery services?
*
Very Poor
Poor
Average
Good
Very Good
Overall, are your shipments delivered on time according to schedule?
*
Yes, fast and exceed my expectations
Yes, it's on time
No, sometimes delay
No, always delay
Overall, how satisfied are you with the service of our overseas agents?
*
Very Poor
Poor
Average
Good
Very Good
Overall, how satisfied are you with the service and professionalism of our salespeople?
*
Very Poor
Poor
Average
Good
Very Good
Overall, how satisfied are you with the professionalism and service of our customer service representatives?
*
Very Poor
Poor
Average
Good
Very Good
Overall, how satisfied are you with the service and professionalism of our operations staff?
*
Very Poor
Poor
Average
Good
Very Good
Overall, how satisfied are you with the service and professionalism of our documentation staff?
*
Very Poor
Poor
Average
Good
Very Good
Overall, how satisfied are you with the service of our counter staff?
*
Very Poor
Poor
Average
Good
Very Good
Overall, how satisfied are you with the service of our staff in other departments?
*
Very Poor
Poor
Average
Good
Very Good
Overall, if you call on the phone, how quickly do you get through?
*
Immediately
Under 30 seconds
About 1 minute
2-5 minutes
More than 5 minutes
In speaking with our staff, how would you rate their telephone manners?
*
Very Poor
Poor
Average
Good
Very Good
Verification Code
*
Recap verification code
(Please pay attention to the English letter case!)
Booking
Booking
